Termes et conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HITESI Industries, Division of Tec-Gi Products Inc.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'HITESI Industries, Division of Tec-Gi Products Inc.’(Hereinafter called Hitesi Industries.) or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2350 Halpern, Ville Saint-Laurent, Montreal, Quebec, Canada H4S 1N7. Our company registration number is registered under the Canada Business Corporation Act. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Politique de confidentialité

This privacy policy sets out how 'Hitesi Industries, Division of Tec-Gi Products Inc'. uses and protects any information that you give 'Hitesi Industries, Division of Tec-Gi Products Inc.' when you use this website.

Hitesi Industries, Division of Tec-Gi Products Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hitesi Industries, Division of Tec-Gi Products Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 1st, 2013.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Wesbsite Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Hitesi Industries and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits are arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Hitesi Industries, Division of Tec-Gi Products Inc. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Hitesi Industries, Division of Tec-Gi Products Inc. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content is copyright of 'HITESI Industries, Division of Tec-Gi Products Inc. - © 'HITESI Industries, Division of Tec-Gi Products Inc. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Request a Quote

When quotations are submitted, they will stipulate the applicable terms and conditions for the customer.All quotations and orders placed with our company are subject to our warranty policy.



The manufacturer/seller warrants that products manufactured shall be free from defects in material, workmanship and shall be of the kind and quality specified or designated by manufacturer at time of shipment. Any parts which are defective in workmanship or material will be repaired or replaced F.A.S. Port of Montreal, at the option of HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC., at no charge to the Buyer within the warranty period specified below, provided, however, that HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC. is notified of the defect immediately in writing within (30) days of such occurrence and is accorded an opportunity for verification. Final determination as to whether a product is actually defective rests with HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC. No products shall be returned to HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC. without its prior consent and written authorization, in the form of a written authorization number.

The warranty period excluding normal wear and tear for all of the parts under this Warranty shall be: eighteen (18) months from the date of delivery, F.A.S. Port of Montreal, or twelve (12) months from the date of their placing in service or 160,000 KM/100,000 miles of use, whichever comes first.


HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC. shall have no obligation to repair or replace parts damaged by misuse or failure of Buyer to provide appropriate preventive maintenance and service. HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC.'s liability shall not extend to any defect or defects which can be proved to the satisfaction of the Buyer as having been caused in whole or in part by a product which: (i) is normally consumed in operation; (ii) has a normal life inherently shorter than the warranty period specified in Paragraph A of this Article; (iii) is not properly stored, installed, used or maintained or has not been used for its designated operation and applicability; (iv) has been repaired, or has been modified other than pursuant to Seller's instructions or approval; (v) has been subjected to any other kind of misuse or detrimental exposure; (vi) or has been involved in an accident. HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC. will not assume responsibility or accept invoices for unauthorized repairs to its products.

HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC.'s liability except as to title arising out of supplying of each part or parts, or their use, shall not, in any case, exceed the cost of replacing or repairing a defective part or parts as herein provided and shall not include: transportation charges, the Buyer's labour or material (except as authorized in writing in advance), loss of use or revenue or any special or consequential damages. Upon the expiration of the said guarantee, all such liability with respect to the part or parts repaired or replaced by reason of this guarantee, shall terminate.

In no event, whether as a result of breach of contract, warranty, or otherwise, shall the Seller or its subcontractors or suppliers, be liable for any special, consequential, incidental, indirect damages, including, without limitation, loss of profit or revenue, loss of use of the products or any associated equipment, cost of capital, cost of substitute goods, damage to associated equipment, downtime costs or claims of Buyer's customers for such damages.

HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC. reserves the right to replace the defective part or parts by others of improved design and of equal value, if in its opinion these parts offer advantages for operation and/or maintenance, subject to prior notification to the buyer.

The foregoing warranty is exclusive and in lieu of all other warranties, expressed or implied, including, but not limited to, any warranty of merchantability or of fitness for a particular purpose.

The foregoing states HITESI INDUSTRIES, DIVISION OF TEC-GI PRODUCTS INC.'s entire liability for product defects or deficiencies and any and all claims arising therefrom.


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